Browsing Category
Digital Transformation
Delivering Innovative Customer Experience Requires Enterprisewide Agile Operations
IDC: Delivering Innovative Customer Experience Requires Enterprisewide Agile Operations AN IDC WHITE PAPER, SPONSORED BY RED HAT AND INTEL Read this report to learn how IDC global analysts predict trends in improving the customer…
An Open Approach to Digital Transformation
IDC Open Transformation Infographic We are now in the era of multiplied innovation, where organizations are moving beyond incremental transformation to a more wide-scale transformation. This requires them to leverage an ecosystem of…
Improving eCommerce Risk Management: Enhancing MTTR with a Flexible Response Plan
As peak shopping season approaches, COVID-19 continues to impede store operations, making the reliability of your eCommerce site more important than ever. Having a plan to quickly detect, respond, investigate, fix, and test issues, and…
Digital Transformation in the New Normal: The Importance of Building Resilient Businesses
The COVID-19 pandemic presented an opportunity to accelerate digital transformation.
Few ideas have captured the imagination of business leaders as much as digital transformation, or the reinvention of processes, customer…